Support
Something not working?
The fastest route is inside the app: open Profile, then Settings, then Feedback. It sends us your app version with the message, which is usually the first thing we need.
If you cannot get into the app, email chefleague@ames.studio with the email address on your account and what happened. We answer in the order received.
Sign-in and accounts
- Sign in with Apple is the recommended way to sign in. If you chose to hide your email, your account is tied to Apple’s private relay address, so use the same Apple ID next time.
- Guest play keeps your progress on this device only. Create an account before switching phones.
- Forgot your password? Use “Forgot password” on the sign-in screen. If no email arrives within a few minutes, check spam, then contact us using the route above.
Delete your account
Open Profile, then Settings, then Delete my account. Your profile, username, and email are removed permanently and cannot be recovered. You can sign up again later with the same email.
If you cannot open the app, email privacy@ames.studio from the address on the account and we will delete it for you.
Purchases and refunds
Chef League is free. Clam packs are optional in-app purchases handled by Apple. We never see your payment details. For a refund, use Apple’s Report a Problem page or Apple billing support; Apple makes the decision and issues the refund.
If a purchase did not arrive in the game, restart the app first. If it is still missing, send the Apple receipt through in-app Feedback and we will credit it.
Your data
What we collect, why, and your rights are in the privacy policy. Requests to access, correct, or delete your data go through in-app Feedback or privacy@ames.studio.
Requirements
iPhone running iOS 14 or later.